Service Request
Describe the application, intended users, access needs and expected timeframe.
AF works with organizations to define hosted application arrangements, user access and the operational support needed for reliable service delivery.
Application service provider (ASP), namely, hosting computer software applications of others.
AF supports application availability under agreed hosting arrangements. Requirements such as access, continuity, maintenance and responsibility are defined for each service engagement.
AF provides hosted software services through online environments, allowing authorized users to remotely access hosted software applications under agreed service arrangements.
The service arrangement can define the application environment, authorized users, availability expectations and the operational or technical support required.
Describe the application, intended users, access needs and expected timeframe.
AF reviews the application, hosting scope and technical requirements.
Hosting responsibilities, access terms and service requirements are agreed.
Authorized users receive remote access to the hosted application.
Availability, maintenance coordination and operational needs are reviewed.